
Motorers' Opinions
What Does Our Rating Mean?
It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.
Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.
Click here for more information.
Sales Rating
5.0
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5.0 MINI Owner, Chicago, IL May 6, 2012
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5.0 Ronald W., Bourbonnais, IL May 5, 2012
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5.0 MINI Owner, Homer Glen, IL May 1, 2012
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5.0 William R., Lansing, IL Apr 30, 2012
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5.0 Enrique P., Lockport, IL Apr 29, 2012
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5.0 Koreen B., Racine, WI Apr 23, 2012
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5.0"After my car was totaled in a car accident I didn't think I would find another car that I loved as much as my previous car. After going through the online inventory I about fell in love with this fully loaded 2012 Cooper S convertible, it wasn't until I saw it in person that I knew it was meant to be. Working with Jay made the process easy, as he was very good about following up with me as I was waiting on an insurance check in order to move forward with the purchase process. I would reccommend this dealership to others and if I lived closer I would bring my car here for service as well. Thanks guys!" Ashly R., Hoffman Estates, IL Apr 23, 2012Dealer Response: We are glad that you found the perfect MINI! Enjoy the beautiful weather and hopefully we get to see you soon. Jeff B., New Vehicle Sales Manager May 15, 2012
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5.0 Peter R., West Chester, OH Apr 22, 2012
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5.0 Maggie B., Chicago, IL Apr 16, 2012
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5.0"Tim was extremely helpful throughout the entire process" Christine P., Orland Park, IL Apr 14, 2012
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5.0 Joella B., Evergreen Park, IL Apr 5, 2012
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5.0 Jennifer A., Lemont, IL Apr 2, 2012
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5.0 Darlene W., Hazel Crest, IL Apr 2, 2012
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5.0"Jay did an excellent job. He was courteous, knowledgeable and honest. I would definitely recommend Jay's hospitality to any future Mini owner." Clyden M., Schaumburg, IL Apr 2, 2012
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5.0 Vanessa J., BLUE ISLAND, IL Mar 28, 2012
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5.0"I contacted 4 other dealerships in the Chicago area before Tinley Park. The encounters were all dysfunctional. Only Pete and Joe at Tinley Park were able to close the deal. They were also very responsive in getting back to me. I should have started there." Adrian M., PARK RIDGE, IL Mar 21, 2012Dealer Response: It is always a pleasure to hear you had such a good experience. We hope you are enjoying your new convertible. The weather has been perfect for it! Jeff B., New Vehicle Sales Manager Mar 27, 2012
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5.0 Lisa E., Andalusia, IL Mar 19, 2012
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5.0 David R., Romeoville, IL Mar 18, 2012
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5.0 Joan V., La Grange, IL Mar 13, 2012
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5.0 Mary Lynn D., Washington, IL Mar 11, 2012
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5.0 Chris D., Foosland, IL Mar 11, 2012
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5.0 John J., Indianapolis, IN Mar 7, 2012
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5.0"LIKE THE CAR THEY SELL, THE SALES AND SERVICE STAFF AT TINLEY PARK MINI ARE FUN AND ENERGETIC! IM SO GLAD THIS DEALERSHIP IS IN MY NEIGHBORHOOD SO I DONT HAVE TO DRIVE FAR WEST TO PURCHASE MY COUNTRYMAN.SOON AS THIS RECESSION IS OVER I PLAN ON WALKING BACK TO THEIR STORE TO GET THAT NEW 2 SITTER COUPE!" Gerald R., Orland Hills, IL Mar 6, 2012Dealer Response: I'm glad you had a good experience! We are excited to be in the neighborhood, and look forward to seeing you in the new coupe. Jeff B., New Vehicle Sales Manager Mar 16, 2012
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5.0 Joan H., Aurora, IL Mar 6, 2012
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5.0 William E., Crest Hill, IL Mar 6, 2012
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5.0 Paul R., Valparaiso, IN Mar 1, 2012
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5.0"I was a bit nervous to purchase my first vehicle with good, but barely established credit. Mr. Lats and Mr. Cortese were extremely helpful, and really worked with me to get a good deal. I love my MINI and would definitely recommend MINI of Tinley Park." Aubray D., Morris, IL Mar 1, 2012
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4.0"Upon my first visit, Doni was super nice and helpful. She got right to the point since she knew we had visited other dealers. She explicitly asked us, what it is going to take to sell us the Mini of my dreams. However, when I returned to pick up my dream car, I was less than impressed. I did not feel anyone was ready for my arrival even though I notified Doni when I was coming over a week prior. I literally spent 3 HOURS at the dealer waiting for paperwork, license plates, etc. Doni explained they were short staffed, but I did not understand why it took so long. It was ridiculous. I have no doubt Doni is awesome, but time management was definitely lacking on everyone's part that day. Aside from that, I absolutely LOVE my new Mini, and I cannot wait for many years of "motoring."" MINI Owner, Peoria, IL Feb 29, 2012
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5.0 MINI Owner, Chicago, IL Feb 21, 2012
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5.0 Cassie S., Peoria, IL Feb 20, 2012
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5.0 James B., Carmel, IN Feb 15, 2012
Service Rating
4.8
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5.0"very good service , service underwriter was very helpful." John K., Oak Forest, IL May 11, 2012
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5.0"Having a hiker pick up my car and drop off another, followed by a service manager who called to explain available/recommended service, and returning my car to me? Flawless and exceptional." Sean C., Lemont, IL May 9, 2012
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5.0 Tim J., Merrillville, IN May 4, 2012
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4.0 MINI Owner, South Bend, IN May 4, 2012
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5.0 Simon H., Chicago, IL May 4, 2012
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5.0 MINI Owner, CROWN POINT, IN May 2, 2012
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4.0 Constance J., Chesterton, IN May 2, 2012
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5.0 Robert Z., Orland Park, IL May 1, 2012
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5.0 Randy P., Chicago, IL Apr 29, 2012
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5.0 Jeffery H., Cedar Lake, IN Apr 28, 2012
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5.0 Jessica R., Homer Glen, IL Apr 22, 2012
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5.0 Jessica W., Lockport, IL Apr 22, 2012
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5.0 MINI Owner, Valparaiso, IN Apr 20, 2012
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5.0 Gail W., Dyer, IN Apr 12, 2012
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3.5"the service went well and we were treated well. i was a little surprised by the hasty car washing they did. The last time I was there I had a similar experience and assumed that it was anomalous. However, we received the same kind of service on our second trip there." MINI Owner, Palos Heights, IL Apr 11, 2012
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5.0"Great service department." Byron W., Watseka, IL Apr 11, 2012
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5.0 Stacy W., Chicago, IL Apr 9, 2012
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5.0 Christine P., Orland Park, IL Apr 8, 2012
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4.5"Jake and Jason were very helpful, polite and easy to work with. The car buying experience was exceptional." Susan P., La Grange Park, IL Apr 5, 2012
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5.0"Service personnel were courteous and professional. The service manager went above and beyond to make things right." Connie C., VALPARAISO, IN Apr 1, 2012
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4.5 Bill S., Hammond, IN Mar 31, 2012
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5.0"Customer satisfaction is clearly a top priority here. Everybody that I have dealt with at this dealership has been friendly, courteous, and extremely helpful. I brought my Mini in for service and they took me right away, I had some coffee while I waited, and within an hour everything was taken care of. They even washed and vacuumed my car! Best of all, I didn't have to pay one cent with the warranty. I am very pleased with everything, from the purchase to the upkeep, at this dealership." Christopher P., Elk Grove Village, IL Mar 29, 2012Dealer Response: We're glad you came by to give us the opportunity. Thank you and we look forward to seeing you next time!! Ryan G., Service Manager Apr 2, 2012
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5.0 MINI Owner, Portage, IN Mar 28, 2012
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5.0 Janell M., Highland, IN Mar 28, 2012
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5.0 Lorette M., Tinley Park, IL Mar 24, 2012
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5.0 Tamara F., Homer Glen, IL Mar 23, 2012
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5.0"Ryan was extremely professional and courteous." MINI Owner, Willow Springs, IL Mar 19, 2012Dealer Response: It's always nice to hear we're doing a good job. Thank you!! Ryan G., Service Manager Mar 26, 2012
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5.0 David R., Romeoville, IL Mar 18, 2012
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5.0 Matt S., Oak Forest, IL Mar 17, 2012
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5.0"Friendly , knowledgeable staff . Your service is completed when promised and your car returned washed and dried ." Anthony S., Crestwood, IL Mar 16, 2012Dealer Response: We're always here to help! Thank you for coming in!! Ryan G., Service Manager Mar 26, 2012
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5.0 Paul Z., CEDAR LAKE, IN Mar 14, 2012
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5.0 Steven B., Downers Grove, IL Mar 14, 2012
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4.5 Kimberly W., Elkhart, IN Mar 14, 2012
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4.0 Charles D., Waterloo, IA Mar 12, 2012
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5.0 Christ K., Oak Brook, IL Mar 12, 2012
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5.0"Best dealer experience i have had in a long time." Jill F., Romeoville, IL Mar 11, 2012Dealer Response: Should be the BEST time, EVERY time! Thank you very much!!! Ryan G., Service Manager Mar 19, 2012
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5.0 Shawn C., Hobart, IN Mar 11, 2012
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4.5 Glenn L., Frankfort, IL Mar 10, 2012
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5.0 Cassie S., Peoria, IL Mar 10, 2012
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5.0"Ready on time. Car was immaculate when I picked it up!" Denise K., Peotone, IL Mar 9, 2012Dealer Response: Always glad to hear we did our job. Thank you! Ryan G., Service Manager Mar 10, 2012
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5.0 Carol S., Chicago Heights, IL Mar 9, 2012
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5.0 Brian W., Orland Park, IL Mar 9, 2012
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5.0"I came in early and they were able to get me in right away. They kept me informed of how everything was going with my vehicle." Julie W., Lansing, IL Mar 7, 2012Dealer Response: We are always here to take care of you! Thanks for coming in!! Ryan G., Service Manager Mar 8, 2012
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5.0 Stanislaw N., Palos Hills, IL Mar 7, 2012
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5.0 MINI Owner, Munster, IN Mar 7, 2012
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5.0"I GIVE THE SERVICE STAFF A 5 STAR RATING ALL THE WAY FOR BEING CONSISTENTLY PROVIDING ME WITH AN EXCEPTIONAL CUSTOMER SERVICE! I HOPE THAT ONE DAY THEY WILL LET ME DRIVE THAT NEW COUPE AS MY LOANER CAR : )" Gerald R., Orland Hills, IL Mar 6, 2012
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5.0 Joan H., Aurora, IL Mar 4, 2012
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5.0 Gustavo G., Munster, IN Mar 3, 2012
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5.0 John W., Frankfort, IL Mar 2, 2012
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4.5 John K., Oak Forest, IL Feb 26, 2012
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4.5 MINI Owner, Tinley Park, IL Feb 24, 2012
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4.5 Mary P., Matteson, IL Feb 24, 2012
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5.0 MINI Owner, Congerville, IL Feb 24, 2012
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5.0 MINI Owner, Matteson, IL Feb 24, 2012
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5.0"Super friendly and awesome:)" Jill B., Bloomington, IL Feb 20, 2012
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5.0 MINI Owner, Monee, IL Feb 19, 2012
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5.0"Tinley Park dealership is the best in the country. Actually I have never had a bad experience with any of the staff at Naperville or Tinley. You are all AWESOME!!!" MINI Owner, Tinley Park, IL Feb 18, 2012
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5.0 MINI Owner, Mokena, IL Feb 18, 2012
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4.5 Richard C., Western Springs, IL Feb 17, 2012
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4.0 MINI Owner, Blue Island, IL Feb 16, 2012
MINI of Tinley Park
8301 W 159th Street
Tinley Park ,
IL
60477
Sales: (877) 570-4838
